Hotel Pollux Zermatt Exterior photoHotel Pollux Zermatt Room photoHotel Pollux Zermatt Room photo

HOTEL POLLUX, Zermatt – A Smart Stay in the City

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From$93 /night
Check-in
05Sept
Check-out
06Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 28, Zermatt, 3920
-
Steps from the Matterhorn Museum
Perfect
9.1
9.7
/10
4.8
4.5
/5

4-star family-run hotel in the heart of Zermatt

Location

Hotel Pollux is located in the center of Zermatt, providing immediate access to transportation options toward the Gornergrat and Sunnegga-Rothorn ski areas. The hotel arranges guest pickup from the train station using an electric taxi for convenience. Within minutes, guests can reach supermarkets, dining options, and valley stations to start their mountain activities.

Rooms

The hotel offers 35 rooms in different categories, including options with balconies offering views of the Matterhorn. Newly designed rooms incorporate rustic elements with modern design, utilizing local materials for an inviting atmosphere. Family accommodations are available with connecting doors for added convenience.

Dining

Guests have access to multiple dining options within the hotel, including the Vegistube, which specializes in vegetarian and vegan dishes. The Pinte restaurant serves Swiss specialties, including fondue and raclette, in a cozy, rustic setting. The Arvenstube offers international and Mediterranean cuisine, catering to diverse tastes.

Wellness

The newly opened wellness area includes a Finnish sauna, steam bath, and relaxation room with infrared loungers. An ice mist shower and treatment room are available for those seeking relaxation after an adventurous day. Massages, including full-body and partial massages, can be scheduled for further pampering.

Business & Family Amenities

The hotel offers a dedicated workspace for guests needing to balance work and leisure, complete with video conference facilities, coffee, and writing materials. Special arrangements for children include reduced accommodation rates and a designated kids' play area. Meeting rooms are equipped for seminars, with options for various seating arrangements.

Highlights

Location: Center of Zermatt, near ski lifts

Rooms: Family accommodations with connecting doors

Dining: Vegistube for vegetarian dishes

Wellness: Finnish sauna and ice mist shower

Business: Workspaces with video conference facilities

Must-do experiences

  • Take a scenic train ride on the Gornergrat Railway for stunning views.
  • Try the raclette cheese at Restaurant Whymper-Stube-it's a must!
  • Hike to the serene Stellisee lake for breathtaking Matterhorn reflections.
  • Visit the Matterhorn Museum for a deep dive into Zermatt's history.
  • Stroll through Zermatt's weekly market for local crafts and fresh produce.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
  • Small Single Room Gallery
    2 persons
    11 sq. feet
    1 Single bed
    Heating
    Shower
  • Double Room Streetside
    2 persons
    20 sq. feet
    1 King-size bed
    Heating
  • Double Room Balcony
    2 persons
    22 sq. feet
    1 King-size bed
    Balcony
    Bathtub
Show all rooms

Check Dates & Room Rates

See what's available for your travel dates
September 2026 - September 2027
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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Dining Onsite

Hotel Pollux offers a delightful range of dining options, where local flavors and warmth come together in inviting atmospheres. Guests can relish authentic regional cuisine or indulge in Mediterranean delights, creating memorable moments in both casual and cozy settings.
  • Pinte

    Local
    Ambiance
    Family-friendly, Traditional
    Key Offerings
    Start the day with a generous breakfast buffet or enjoy hearty local dishes for lunch and dinner. The warmth of its traditional décor welcomes families and groups.
    Reservation
    Not needed
    Open daily from 07:30 to 00:00 (08:30 on Sundays).
  • Arvenstube

    Mediterranean, Local
    Ambiance
    Family-friendly, Traditional, Modern
    Key Offerings
    Savor Mediterranean and local specialties in a modern yet cozy setting. The perfect spot for a family dinner with dishes accommodating both vegetarian and vegan diets.
    Reservation
    Recommended
    Open daily from 18:00 to 00:00.
  • Vegistube

    Local
    Ambiance
    Family-friendly, Traditional, Modern
    Key Offerings
    Dedicated to vegetarian and vegan cuisine, Vegistube brings together innovative local flavors in a stylish environment, inviting guests to enjoy delightful dinners suitable for all dietary preferences.
    Reservation
    Recommended
    Open daily from 18:00 to 00:00.

Hotel Pollux Location

Bahnhofstrasse 28, Zermatt, 3920
Explore Zermatt
Local Highlights Around Hotel Pollux
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
Local history and culture showcase, featuring exhibits on the iconic Matterhorn and Zermatt's mountaineering legacy.
Mountaineer's Cemetery
Mountaineer's Cemetery
5 minutes' walk
Historic cemetery honoring climbers who lost their lives in the mountains, featuring poignant memorials and stunning views.
Gorner Gorge
Gorner Gorge
5 minutes' drive
Spectacular gorge with dramatic rock formations and a thrilling suspension bridge walk through nature's artistry.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
15 minutes' walk
Adventure park with zip lines and obstacle courses set amongst a beautiful forest, perfect for families and thrill-seekers.
Hiking in Zermatt
5 minutes' walk
Well-marked trails for all levels are accessible right from the hotel, showcasing the breathtaking Alps and Matterhorn views.
Yoga Classes
10 minutes' walk
Relaxation sessions available at local studios, ideal for rejuvenation amidst stunning mountain scenery. Booking recommended.
Walliserkanne
1 minute' walk
Authentic Swiss cuisine in a cozy atmosphere, famous for fondue and local wines. Reservations suggested.
Pizzeria Ristorante Molino
2 minutes' walk
Charming Italian eatery known for its wood-fired pizzas and homemade pasta. Family-friendly and casual dining environment.
Zermatt Music Festival
10 minutes' walk
Annual event featuring performances across genres in various scenic locations throughout Zermatt, tech-friendly for all ages.
Muggenalp Bar
5 minutes' walk
Trendy bar with live music, offering craft cocktails and a relaxing vibe, ideal for winding down after a day of exploration.
Getting around
  • City Centre
    Zermatt 3 min  ·  700 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 4 min  ·  1000 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 0.1 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 225 verified reviews
9.2 /10
Perfect
98 %
Recommend
Breakfast
9.4/10
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.0/10
Free WiFi
8.6/10
Location
9.6/10
Paid Wi-Fi
9.5/10
Staff
9.5/10
Value for money
8.5/10
Pros
Ideal location
Clean rooms
Helpful staff
Cons
Leaking basin
Soft pillows
Small bathroom
Guest reviews
based on 227 reviews
4.5/5
based on 436 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hotel Pollux
Is the dining facility available for breakfast and dinner during a stay at the hotel?
15 February 2024
Yes, breakfast is included in the room rate, and the restaurant is open for dinner exclusively for hotel guests.
What are the parking options for guests driving to Zermatt?
28 January 2024
Driving directly to Zermatt is not allowed as it is a car-free village. Guests should park in Täsch and take a taxi or shuttle to Zermatt.
Is there a complimentary shuttle service available from the train station to the hotel?
12 March 2024
Yes, a free shuttle service operates from the train station to the hotel from 8 am to 8 pm.
Are there accommodations for families larger than four people in a single room?
25 March 2024
Family rooms at the hotel can accommodate a maximum of four guests.
Is there a need to call ahead for shuttle service from the train station, and where will the pickup take place?
10 April 2024
It is recommended to inform the hotel about your arrival time, and the shuttle will pick you up at the train station or village entrance if you've booked a taxi.
Which room categories have a view of the Matterhorn?
18 April 2024
Some of the rooms, including certain attic and superior double rooms, offer views of the Matterhorn, while others do not.
How frequently does the ski shuttle service operate near the hotel?
5 February 2024
The ski shuttle bus runs every 6 to 10 minutes, but does not stop directly at the hotel.
What are the breakfast hours for guests?
27 January 2024
Breakfast is served daily from 7:15 am to 10:30 am.
Are all Attic family rooms equipped with a glass window above the bed?
4 March 2024
Only a select number of attic family rooms feature the glass window design.
Can guests receive a discount for booking directly through the hotel's website?
22 February 2024
Yes, booking directly offers a CHF 10 discount per night along with the best price guarantee.

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