Is the dining facility available for breakfast and dinner during a stay at the hotel?
15 February 2024
Yes, breakfast is included in the room rate, and the restaurant is open for dinner exclusively for hotel guests.
HOTEL POLLUX, Zermatt – A Smart Stay in the City
Key details
About the Hotel
Bahnhofstrasse 28, Zermatt, 3920,
- Steps from the Matterhorn Museum
Perfect
9.1
9.7
4.8
4.5
4-star family-run hotel in the heart of Zermatt
Location
Hotel Pollux is located in the center of Zermatt, providing immediate access to transportation options toward the Gornergrat and Sunnegga-Rothorn ski areas. The hotel arranges guest pickup from the train station using an electric taxi for convenience. Within minutes, guests can reach supermarkets, dining options, and valley stations to start their mountain activities.
Rooms
The hotel offers 35 rooms in different categories, including options with balconies offering views of the Matterhorn. Newly designed rooms incorporate rustic elements with modern design, utilizing local materials for an inviting atmosphere.
Dining
Guests have access to multiple dining options within the hotel, including the Vegistube, which specializes in vegetarian and vegan dishes. The
Wellness
The
Amenities
The hotel offers a
Highlights
Location: Center of Zermatt, near ski lifts
Rooms: Family accommodations with connecting doors
Dining: Vegistube for vegetarian dishes
Wellness: Finnish sauna and ice mist shower
Business: Workspaces with video conference facilities
Must-do experiences
- Take a scenic train ride on the Gornergrat Railway for stunning views.
- Try the raclette cheese at Restaurant Whymper-Stube-it's a must!
- Hike to the serene Stellisee lake for breathtaking Matterhorn reflections.
- Visit the Matterhorn Museum for a deep dive into Zermatt's history.
- Stroll through Zermatt's weekly market for local crafts and fresh produce.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
- Small Single Room Gallery2 persons120 sq. feet1 Single bedHeatingShowerroom details
- Double Room Streetside2 persons220 sq. feet1 King-size bedHeatingroom details
- Double Room Balcony2 persons240 sq. feet1 King-size bedBalconyBathtubroom details
Show all rooms
Check Dates & Room Rates
See what's available for your travel dates
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Golf course
Guest Parking
- No parking available.
Services
- Free shuttle service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Game room
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Back massage
- Full body massage
- Foot massage
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
Hotel Pollux offers a delightful range of dining options, where local flavors and warmth come together in inviting atmospheres. Guests can relish authentic regional cuisine or indulge in Mediterranean delights, creating memorable moments in both casual and cozy settings.
Pinte
Local
Ambiance
Family-friendly, Traditional
Key Offerings
Start the day with a generous breakfast buffet or enjoy hearty local dishes for lunch and dinner. The warmth of its traditional décor welcomes families and groups.
Reservation
Not needed
Open daily from 07:30 to 00:00 (08:30 on Sundays).
Arvenstube
Mediterranean, Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Savor Mediterranean and local specialties in a modern yet cozy setting. The perfect spot for a family dinner with dishes accommodating both vegetarian and vegan diets.
Reservation
Recommended
Open daily from 18:00 to 00:00.
Vegistube
Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Dedicated to vegetarian and vegan cuisine, Vegistube brings together innovative local flavors in a stylish environment, inviting guests to enjoy delightful dinners suitable for all dietary preferences.
Reservation
Recommended
Open daily from 18:00 to 00:00.
Hotel Pollux Location
Bahnhofstrasse 28, Zermatt, 3920,
Map view
City landmarks
Landmark
The Matterhorn
1.3 mi
Landmark
Gorner Gorge
1.1 mi
Landmark
Sunnegga
1.6 mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.3 mi
Ski Area
Wolli park for beginners Sunnegga
1.2 mi
Theme Park
Forest Fun-Park Zermatt
4100 ft
Beach
Leisee
1.3 mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
5200 ft
Garden
Ricola Herb Garden
1.3 mi
Garden
Dossen Glacier Garden
2.0 mi
Landmark
Zmutt Glacier
1.8 mi
Landmark
Zmutt
1.8 mi
Bridge
Hangebrucke
2.0 mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.1 mi
Landmark
Kapelle Mutt
1.8 mi
Beach
Grunsee
2.2 mi
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
600 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1300 ft
Bahnhofstrasse
Walk of Climb
800 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje
Explore Zermatt
Local Highlights Around Hotel Pollux
Matterhorn Museum
4 minutes' walk
Local history and culture showcase, featuring exhibits on the iconic Matterhorn and Zermatt's mountaineering legacy.
Mountaineer's Cemetery
5 minutes' walk
Historic cemetery honoring climbers who lost their lives in the mountains, featuring poignant memorials and stunning views.
Gorner Gorge
5 minutes' drive
Spectacular gorge with dramatic rock formations and a thrilling suspension bridge walk through nature's artistry.
Forest Fun-Park Zermatt
15 minutes' walk
Adventure park with zip lines and obstacle courses set amongst a beautiful forest, perfect for families and thrill-seekers.
Hiking in Zermatt
5 minutes' walk
Well-marked trails for all levels are accessible right from the hotel, showcasing the breathtaking Alps and Matterhorn views.
Yoga Classes
10 minutes' walk
Relaxation sessions available at local studios, ideal for rejuvenation amidst stunning mountain scenery. Booking recommended.
Walliserkanne
1 minute' walk
Authentic Swiss cuisine in a cozy atmosphere, famous for fondue and local wines. Reservations suggested.
Pizzeria Ristorante Molino
2 minutes' walk
Charming Italian eatery known for its wood-fired pizzas and homemade pasta. Family-friendly and casual dining environment.
Zermatt Music Festival
10 minutes' walk
Annual event featuring performances across genres in various scenic locations throughout Zermatt, tech-friendly for all ages.
Muggenalp Bar
5 minutes' walk
Trendy bar with live music, offering craft cocktails and a relaxing vibe, ideal for winding down after a day of exploration.
Getting around
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 0.1 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
27
Former name
Pollux
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Pros
Ideal location
Clean rooms
Helpful staff
Cons
Leaking basin
Soft pillows
Small bathroom
Guest reviewsShow more reviews
Questions of the users
About Hotel Pollux
What are the parking options for guests driving to Zermatt?
28 January 2024
Driving directly to Zermatt is not allowed as it is a car-free village. Guests should park in Täsch and take a taxi or shuttle to Zermatt. Is there a complimentary shuttle service available from the train station to the hotel?
12 March 2024
Yes, a free shuttle service operates from the train station to the hotel from 8 am to 8 pm. Are there accommodations for families larger than four people in a single room?
25 March 2024
Family rooms at the hotel can accommodate a maximum of four guests. Is there a need to call ahead for shuttle service from the train station, and where will the pickup take place?
10 April 2024
It is recommended to inform the hotel about your arrival time, and the shuttle will pick you up at the train station or village entrance if you've booked a taxi. Which room categories have a view of the Matterhorn?
18 April 2024
Some of the rooms, including certain attic and superior double rooms, offer views of the Matterhorn, while others do not. How frequently does the ski shuttle service operate near the hotel?
5 February 2024
The ski shuttle bus runs every 6 to 10 minutes, but does not stop directly at the hotel. What are the breakfast hours for guests?
27 January 2024
Breakfast is served daily from 7:15 am to 10:30 am. Are all Attic family rooms equipped with a glass window above the bed?
4 March 2024
Only a select number of attic family rooms feature the glass window design. Can guests receive a discount for booking directly through the hotel's website?
22 February 2024
Yes, booking directly offers a CHF 10 discount per night along with the best price guarantee.Next best alternative
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